Terms and Conditions

Effective Date: March 11, 2026

Welcome to Monocotype Foundry. These Terms and Conditions govern your use of this website and your purchase of digital font products from us.

By accessing this website, placing an order, downloading products, or using our services, you agree to these terms. If you do not agree, please do not use the website or purchase our products.

Please read these terms together with our Licensing / EULA and our Privacy Policy.

1. About This Website

Monocotype Foundry provides digital font products and related information through this website.

Our products are intended for personal, professional, and commercial creative use, depending on the license selected at the time of purchase.

2. Use of the Website

By using this website, you agree that you will not:

  • use the website for unlawful purposes,
  • interfere with the website’s operation or security,
  • attempt unauthorized access to our systems or files,
  • misuse product pages, downloads, or account access, or
  • copy or redistribute protected content without permission.

We reserve the right to restrict or refuse access if the website is used in a harmful, abusive, or unauthorized way.

3. Digital Products

Monocotype Foundry sells digital font products.

Unless otherwise clearly stated, products sold through this website are delivered digitally. No physical shipment is required for standard font purchases.

Product listings may include:

  • font files,
  • webfont files,
  • supporting files,
  • licensing information,
  • product descriptions and previews.

The exact contents of a purchase may vary depending on the product and the license selected.

4. Product Information

We aim to present our products as clearly and accurately as possible, including product names, descriptions, previews, licensing options, and pricing.

However, buyers are still responsible for reviewing the product information and choosing the correct license before completing a purchase.

If you are unsure which license is appropriate for your intended use, please contact us before purchasing.

5. Orders and Payment

By placing an order, you confirm that:

  • the information you provide is accurate,
  • you are authorized to use the selected payment method,
  • you understand that the purchase is for a digital product, and
  • you understand that licensing terms apply to the purchased font product.

All prices shown on the website are subject to change without prior notice.

We reserve the right to refuse or cancel orders where necessary, correct pricing or product errors, and limit or suspend purchases in cases of misuse, fraud, or technical issue.

6. Digital Delivery

After a successful purchase, digital products are generally made available through the applicable delivery method used by the store, such as download access, account access, email delivery, or a combination of these.

Delivery timing may vary depending on payment confirmation, technical processing, product setup, or temporary system delay.

It is the customer’s responsibility to:

  • provide a valid email address where required,
  • check spam or junk folders if delivery is expected by email,
  • keep purchased files secure, and
  • maintain backups where appropriate.

7. Licensing and Usage

All font products are subject to the applicable license selected at the time of purchase.

Your purchase does not transfer ownership of the font software. It grants a limited right to use the product according to the purchased license.

For full licensing terms, permitted uses, restrictions, and upgrade guidance, please refer to the Licensing / EULA page.

8. Refunds and Order Issues

Because Monocotype Foundry products are digital goods, purchases are generally considered final unless there is a valid issue related to the order or delivery.

We may review refund or support requests in situations such as:

  • missing files,
  • corrupted files,
  • failed delivery,
  • incorrect product access,
  • duplicate payment, or
  • other clear technical issues directly related to the order.

We do not guarantee refunds for cases such as:

  • change of mind after purchase,
  • selecting the wrong license without contacting us first,
  • lack of software knowledge or design experience,
  • failure to review product details before purchase, or
  • use that falls outside the purchased license scope.

If you experience an order issue, please contact us with the relevant purchase details and we will review the case.

9. Account and Access

If the website provides account-based access, you are responsible for:

  • keeping your login information secure,
  • not sharing account access improperly, and
  • ensuring that download access is used only by authorized users.

We may suspend access where there is evidence of misuse, abuse, fraud, or violation of our licensing or store terms.

10. Intellectual Property

All fonts, previews, text, graphics, branding, and other content on this website remain the property of Monocotype Foundry unless otherwise stated.

No part of the website or its products may be copied, redistributed, republished, or resold without proper permission, except where such use is clearly allowed under the purchased license.

11. Product Updates

We may update product files, improve products, fix issues, or revise supporting materials over time.

Where applicable, access to updated files may depend on the original purchase, the product structure, the license scope, and the delivery system being used.

Nothing in these terms guarantees lifetime updates unless explicitly stated.

12. Third-Party Services

This website may rely on third-party providers for services such as payments, analytics, hosting, email delivery, and embedded tools or plugins.

We are not responsible for the independent policies or service interruptions of third-party providers, but we will make reasonable efforts to keep the store functioning properly.

13. Disclaimer

We aim to keep the website and products accurate, functional, and accessible. However, the website and all products are provided on an as available basis.

We do not guarantee that the website will always be uninterrupted, that all systems will always be error-free, that every product will function perfectly in every technical environment, or that every user workflow or software setup will behave identically.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Monocotype Foundry shall not be liable for indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, delays in digital delivery, technical issues outside our reasonable control, misuse of font files outside the purchased license scope, or third-party system, plugin, hosting, or payment issues.

Nothing in this section is intended to exclude rights that cannot lawfully be excluded under applicable law.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

When updated, the revised version will be posted on this page with the effective date. Continued use of the website after changes are published constitutes acceptance of the revised terms.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of Indonesia, unless otherwise required by applicable law.

17. Contact

If you have any questions about these Terms and Conditions, your order, or a product-related issue, please contact us through the Contact page.